QTEC Aerospace

Values

At QTEC, the customer is priority #1. Our name, corporate objectives, and operating principles focus on customer satisfaction.

Q - Quality

effectively meeting and exceeding customer expectations every time.

T - Timeliness

delivering on or ahead of schedule and anticipating needs.

E - Efficiency

providing the best value available – considering results versus cost.

C - Courtesy

providing a high degree of professionalism.

Our Mission

We strive to apply the best of proven technology, methods, standards, and tools to provide the most value-added products and services possible.

We do not waste time or money unnecessarily reinventing wheels (e.g., processes and tools). Rather, we use existing and proven effective wheels to go to different, better, and often more difficult places. We understand and honor the solid foundation of engineering and management principles of those who preceded us, and we integrate emerging technologies to ensure safe, reliable, and cost-effective solutions for our customers.

QTEC employs and applies results-oriented personnel with qualifications and experience specifically well-suited to and matched with the job. We take pride in our small company atmosphere of mutual respect, trust, and innovation.

Objectives and Goals

QTEC Objectives and Goals

Goal: zero customer complaints

Meet or exceed contract requirements

Goal: zero late deliveries

Deliver all contract-required products and services on or ahead of schedule

Goal: zero incidents of exceeding planned budgets

Manage expenditure of contract funding

Goal: evidence of customer delight (kudos, awards, e-mails)

Provide products and services that consistently meet or exceed customer expectations